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Us travel docs account locked10/13/2023 ![]() ![]() So, do not log in before confirming ban lift from embassy help line.Īfter freeze period is over, call embassy to check status of your acc instead trying different passwords.Įmailing support is not helpful. US Visa Reschedule Appointments Count 5 times India Confirmation. See below screenshot of the exact email inquiry and the response from them. I fell for it and made more multiple attempts that extended the ban. What it means is that you can re-schedule or change the appointment for 4 times after your initial appointment. Embassy will resolve the case in 1-2 working days.Īnother thing to keep in mind is whenever you will email the embassy, it will generate an automated response saying your case has been closed and you can log in etc. If it is frozen, they will forward your case to embassy. If it is unfrozen, they will let you know. After the said time, do not try ro log in but rather again call the embassy. If it is frozen, they will tell you to wait for another 24-72 hrs. Here are some common reasons why accounts are locked, though not all account locks occur for these reasons: Malware, phishing, and other harmful activities. My ban was furthsr extended.įor future audience, after your freeze period (probably 72hrs) is over, first call the embassy helpline, ask them to check the status of your acc. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement. After the due time, I tried to log in but couldnt so I did multiple password recoveries again thinking might be a glitch but it wasnt. So for future aurdience, if you cannot log in in first attempt after retrieving new password, dont try again.Ģ- Usually the ban is for 72 hrs. However, I was not aggressively checking for dates etc. They ask us NOT to create duplicate profiles.SO we need to wait for at least 24. Hello, My US Traveldocs account has gotten locked out twice now and they block your account for 72 hours. My problem got solved after 10 days.ġ- If you keep retrieving password and it still isnt logging in, it means its frozen and further attempts will just increase the freeze time. Their response is that the account would unlock itself after 24 to 72 hours.
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